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Shipping and Return

Shipping.

Choose shipping when checking out by Shopify. 

Returns.

7 DAY EASY RETURNS. 

Try on your products and make sure they fit, that they’re the correct size, and/or style. If not, you can return them up to 7 days from your order date. All returned items must be in their original, unworn condition with the shoebox intact and tags attached. By downloading and using our return label, we will deduct $7 from your refund. For tracking purposes we are unable to accommodate exchanges. If you’d like a different size or another style, please place a new order and we’ll process a refund once we receive your return.

Please contact customer service at po.hipopinc@gmail.com to make a return. 

Please keep your tracking number for reference. Once we receive your product at the warehouse, it can take approximately 5-7 business days to process the return. You will receive an email confirmation when your account has been credited, less the $7 for return shipment. When the return is processed, it may take an additional 1-3 business days to see your credit post in the original form of payment.